Ugh, I'm so sorry your daughter went through this.
You both handled it with incredible speed and clarity, especially using the Family Center time limit as a way to disrupt the hackers. Smart thinking!
Thank you for walking through the steps so clearly. It's alarming how convincing these social engineering scams have become, and even more worrying how limited the recovery options are once the hackers switch out contact info.
Appreciate you turning a rough situation into a teachable moment for all of us 🙏
Yep, it wasn't fun, but my kid braved it well and has learned some good lessons, without losing anything that's truly important. I would rather her learn this lesson with a social media account instead of a banking account!!
I sporadically log into my social accts (which are not many) to check to see where else I have active sessions. Those can also be very helpful in preventing future hacks.
Sorry to hear that your daughter's account got hacked. Not a pleasant experience.
Your experience in cybersecurity came handy and you were able to minimize the damage well. Thanks for sharing the steps!
It sure did!!! I hope sharing this prevents others from getting hacked!
Ugh, I'm so sorry your daughter went through this.
You both handled it with incredible speed and clarity, especially using the Family Center time limit as a way to disrupt the hackers. Smart thinking!
Thank you for walking through the steps so clearly. It's alarming how convincing these social engineering scams have become, and even more worrying how limited the recovery options are once the hackers switch out contact info.
Appreciate you turning a rough situation into a teachable moment for all of us 🙏
Yep, it wasn't fun, but my kid braved it well and has learned some good lessons, without losing anything that's truly important. I would rather her learn this lesson with a social media account instead of a banking account!!
yup - bank accounts can be a pain.
I sporadically log into my social accts (which are not many) to check to see where else I have active sessions. Those can also be very helpful in preventing future hacks.